Growrider Privacy Policy — Version 1.1
Effective Date: August 28, 2026
Last Updated: August 28, 2026
Growrider LLC (“Growrider,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit Growrider.com, purchase our products, communicate with us, participate in Growrider Community features, submit content, attend or inquire about events, or interact with our email or mobile messaging programs.
By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with Growrider, we may collect information such as:
- Your name, email address, telephone number, mailing or shipping address, and billing information.
- Information necessary to process purchases, orders, returns, customer-service requests, or other transactions.
- Communications you send to Growrider.
- Information you voluntarily provide through website forms.
- Content submitted through Growrider Community features.
- Event, invitation, or appearance-request information.
- Marketing and mobile-messaging preferences and consent records.
- Technical information associated with your use of our website, such as browser or device information, IP address, cookies, and similar technologies where applicable.
Payment-card transactions may be processed by third-party payment providers. Growrider does not necessarily receive or store complete payment-card information when a payment provider processes a transaction.
2. How We Use Information
We may use information we collect to operate Growrider and provide our products and services, including to:
- Process and fulfill orders.
- Communicate about purchases, inquiries, events, submissions, or customer-service matters.
- Operate and moderate Growrider Community.
- Review and respond to invitations and event requests.
- Send promotional communications when permitted and when appropriate consent has been obtained.
- Maintain records of communications, transactions, submissions, and consent.
- Prevent fraud, misuse, spam, or security problems.
- Maintain, troubleshoot, and improve Growrider.com.
- Comply with applicable legal, regulatory, tax, and recordkeeping obligations.
3. Growrider Community
Growrider.com includes community-oriented features that allow visitors to interact with Growrider and, in some circumstances, submit material for possible publication.
These features may include Dedications, Invitations, Events, and additional community features introduced in the future.
Information submitted through these features may include names or display names, written messages, stories, dedications, photographs or other media, event information, and contact information.
Public and Private Information
Submitting information through a Growrider form does not necessarily mean that all information you provide will be published.
Information requested for administrative purposes — such as an email address, telephone number, or other contact information — will not ordinarily be published merely because it accompanied a public-facing submission unless the form clearly indicates otherwise or you authorize its publication.
Content specifically submitted for public display may be published on Growrider.com or used in connection with the applicable Growrider Community feature.
Community Moderation
Submitting content does not guarantee publication.
Growrider may review, approve, decline, remove, or moderate community submissions in order to operate the website, protect participants, maintain the purpose of our community features, or comply with applicable law.
Where appropriate, Growrider may make reasonable formatting or editorial adjustments that do not materially misrepresent the submitter’s intended message.
Questions about Community submissions may be sent to community@growrider.com.
4. Dedications and User-Submitted Content
Growrider’s Dedications and other community features may allow visitors to voluntarily submit stories, messages, photographs, tributes, or other content.
Please do not submit private, confidential, or sensitive information that you do not want Growrider to receive.
If you submit content concerning another person, you are responsible for ensuring that you have an appropriate basis or permission to provide that material to Growrider, particularly when photographs or personal information are involved.
Additional submission terms or consent language displayed on a particular form may apply to content submitted through that form.
Questions concerning a Community submission may be directed to community@growrider.com.
5. Invitations and Events
When you use an Invite Growrider form or otherwise contact us regarding an event, we may collect information necessary to evaluate and respond to the request, including your contact information, organization or event information, proposed dates and locations, and details about the invitation.
We use this information primarily to evaluate the request, communicate with you, coordinate potential participation, and maintain appropriate business records.
Information about public events may subsequently appear on Growrider.com or Growrider’s public communications.
Community and event inquiries may be directed to community@growrider.com.
6. Purchases and E-Commerce
When Growrider offers products through its online store, we may collect information necessary to complete a transaction, including customer contact information, billing and shipping information, products ordered, transaction information, and order history.
We may share information necessary to complete a transaction with service providers involved in activities such as payment processing, order fulfillment, shipping and delivery, website and e-commerce hosting, fraud prevention and security, and customer communications.
These disclosures are made to operate the business and provide the requested product or service and are not a sale of your personal information for unrelated advertising purposes.
For assistance with an order or purchase, contact support@growrider.com.
7. Email Communications
If you provide your email address, Growrider may use it to respond to inquiries, provide requested information, communicate about transactions or submissions, and, where permitted, send marketing or promotional communications.
You may unsubscribe from promotional email communications using the unsubscribe mechanism included with those communications when available. Transactional or administrative communications may still be sent when necessary to provide a service you requested or manage an existing transaction.
General customer-service inquiries may be directed to support@growrider.com.
8. Mobile Messaging and SMS Privacy
Growrider may use SMS or other mobile messaging for general conversational communications, customer questions and support, promotional offers or discounts, product and service announcements, event information, and other Growrider news.
Participation in promotional mobile messaging is voluntary and subject to the consent requirements applicable to the particular messaging program.
Data Sharing
Customer data is not shared with third parties for promotional or marketing purposes.
Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this Privacy Policy excludes mobile opt-in data.
Growrider may nevertheless use service providers as necessary to technically deliver messages and operate its communications systems, subject to applicable privacy and communications requirements.
Privacy questions concerning your personal information or mobile-messaging data may be directed to privacy@growrider.com.
9. Growrider Messaging Terms and Conditions
1. Messaging Program
The Growrider messaging program consists of general conversational messaging to answer questions and provide customer support, as well as promotional messages including special offers, discounts, product announcements, event information, and other Growrider news.
2. Opting Out
You can cancel the SMS service at any time. Text STOP to the telephone number from which you received messages.
After you send STOP, we will send an SMS message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from that messaging program.
If you want to join again, you may sign up again using the applicable opt-in method.
3. Help
If you experience issues with the messaging program, reply HELP for more assistance or contact Growrider directly at support@growrider.com.
4. Carrier Responsibility
Carriers are not liable for delayed or undelivered messages.
5. Message and Data Rates
Message and data rates may apply to messages sent to you from Growrider and messages you send to Growrider.
Message frequency varies based on communication needs and, where applicable, the marketing communications for which you have subscribed.
Questions regarding your text or data plan should be directed to your wireless provider.
6. Privacy
Your participation in Growrider’s messaging program is also governed by this Privacy Policy, including the mobile opt-in protections described above.
Privacy-related inquiries may be sent to privacy@growrider.com.
10. Cookies and Similar Technologies
Growrider.com may use cookies and similar technologies necessary for website functionality, e-commerce, security, preferences, analytics, and other website operations.
Some third-party services integrated into the website may also use cookies or similar technologies according to their own privacy practices.
As Growrider introduces additional analytics, advertising, or marketing technologies, this Privacy Policy may be updated to describe those practices where appropriate.
11. Service Providers
Growrider may use third-party service providers to help operate our website and business, including providers of hosting, e-commerce technology, payment processing, shipping or fulfillment, email services, communications technology, website security, and similar operational services.
We may provide those service providers with information reasonably necessary to perform services on our behalf.
This section does not override the protections for mobile opt-in and consent information stated in Section 8.
12. Sale and Marketing Use of Personal Information
Growrider does not sell customer personal information for money.
Growrider does not provide customer information to unrelated third parties for those third parties’ independent promotional or marketing purposes.
We may disclose information when necessary to provide services requested by a customer, operate Growrider, comply with law, protect our rights or users, or work with service providers acting on our behalf.
13. Security
Growrider uses reasonable administrative and technical measures appropriate to our operations to protect information under our control.
However, no website, electronic communication, or data-storage system can be guaranteed to be completely secure. Visitors should use care when deciding what information to transmit electronically.
14. Data Retention
Growrider may retain information for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business and transaction records, resolve disputes, enforce agreements, comply with legal or regulatory obligations, or protect Growrider and its customers.
Different types of information may be retained for different periods.
15. Children’s Privacy
Growrider’s website and general gardening and community content may be accessible to families and people of different ages. However, our commercial services are not intended to solicit personal information from children in violation of applicable law.
If we learn that personal information from a child has been collected in circumstances requiring parental consent and appropriate consent was not obtained, we will take reasonable steps to address the information as required by applicable law.
16. Links and Third-Party Services
Growrider.com may contain links to websites, services, social-media platforms, payment providers, or other resources operated by third parties.
Their privacy practices are governed by their own policies. Growrider is not responsible for the privacy practices of websites or services we do not control.
17. Legal Requirements and Protection of Rights
Growrider may preserve or disclose information when reasonably necessary to comply with applicable law, legal process, regulatory requirements, or lawful governmental requests, or to protect the rights, property, security, and safety of Growrider, our customers, our community, or others.
Formal legal inquiries concerning Growrider’s policies may be directed to legal@growrider.com.
18. Your Privacy Choices
Depending upon how you interact with Growrider and applicable law, you may contact us to ask about personal information you have provided, request correction of inaccurate information, withdraw certain communications preferences, or request deletion of certain information.
Some information may need to be retained for legitimate business, transactional, legal, tax, security, or recordkeeping purposes.
SMS recipients may opt out according to the instructions in Section 9.
Privacy and personal-data requests should be directed to privacy@growrider.com.
19. Changes to This Privacy Policy
Growrider may update this Privacy Policy as our website, Community, products, services, technology, or legal obligations evolve.
When material changes are made, the Last Updated date at the top of this page will be revised. Additional notice may be provided when appropriate.
20. Contact Growrider
For questions or assistance, please use the contact address most appropriate to your request:
Privacy and personal-data requests:
privacy@growrider.com
Customer service, orders, and SMS assistance:
support@growrider.com
Growrider Community, Dedications, Invitations, and Events:
community@growrider.com
Legal and policy inquiries:
legal@growrider.com
General information:
info@growrider.com
Growrider LLC
Growrider.com